Best advice I can give is..... DON'T DO BUSINESS WITH RIDENOW POWERSPORTS!

[Broc]

Learned an expensive lesson and I hope that I can help others from making the same mistake(s) I made.... DON'T DO BUSINESS WITH RIDENOW POWERSPORTS!

The last straw comes after my last oil change. I have been complaining for over a year that my bike was not running right. I was losing power and the bike kept wanting to stall when I would come to a stop.

So I ask them to check the bike out since they were going to have it in there for the oil change. As usual, I get the old "we have found nothing wrong with your bike" crap.

So I am over a friends house on Wed. and he noticed a crack in a cap on one of my hoses. Sure enough, I plug that hole and the bike runs much better. A simple little hose cap, something that is probably not under warranty, something they could have billed me for, and they just blew it off. NICE!

I am so glad I paid over 2k for an extended warranty that these people do not want to seem to honor.... that or they are too friggin lazy to do their job.

Please, take my advice, DO NOT DO BUSINESS WITH RIDENOW! Don't just take my word for it.... click my sig, read what others have to say about their experiences.... Search the web about this company, also check out the BBB (Better Business Bureau) you will see there are others out there like me or worse.

If you have a RideNow horror story, please share it. With your help and support, we can help warn as many fellow bikers about this companies business practice and maybe save them a major hassle and their hard earned money.

Thanks for your support.
~Broc

[Barbarian]

Extended warranties are never worth the paper they're printed on. EVER. Not far vehicles, washing machines, BBQs, nothing. They are just a way for a retailer to skim an extra $500 or so from your wallet in exchange for absolutely nothing.

[Clint]

I agree 100% with Barbarian, and I hope your entire purpose for being here isn't this campaign. That one incident alone is hardly worth such obsession.

[LCA_koolaid37]

I respectfully disagree with the notion of ceasing your crusade.

Let me give you a tentative battle plan:

1) Buy a few books in rudimentary chemistry... preferably from a used book store. Pay in cash.

2) Stock up on all canned food and begin distilling about 2 gallons of water a night. The more... the better.

3) Don't shave.... ever. It helps foil the cameras... and yes, they're watching.

4) Find the actual address of the company/individual/entity in question.

5) Wikipedia "Theodore Kaczynski".

This is just advice and by no means a contractual or liable dissemination of information with any implied intent.

[Adriaan]

Originally Posted by Barbarian

Extended warranties are never worth the paper they're printed on. EVER. Not far vehicles, washing machines, BBQs, nothing. They are just a way for a retailer to skim an extra $500 or so from your wallet in exchange for absolutely nothing.

Sometimes they make more money on selling the extra warranty than they do on the products. Sales people get an extra bonus for selling the extra warranty. The last time I bought a camera the salesman would not want to shut up about the extra warranty.

I told him: "if I need to buy extra warranty on this thing it must be a bad product."

I walked out. (Future Shop).
Bought the camera at London Drugs instead.

[frostbitevinnie]

2K for an extended warranty? Sorry to ask but are you nuts? Sorry again but the seems very excessive!! I would not even pay $2 for such a warranty. I never buy extended warranties, if the product does not perform under the normal warranty it is junk and will be promptly returned. I am very careful where I shop for expensive products. I have been burned in the past by such warranties so lesson learned.

[Broc]

Originally Posted by RowdyRed94

I agree 100% with Barbarian, and I hope your entire purpose for being here isn't this campaign. That one incident alone is hardly worth such obsession.

The main purpose? No.... I have other posts here not related to this at all.

Obsession? Not an obsession, just the little guy fighting back against the large corporation. After my dealings with this company I did do a search about them and see that I am NOT the only one who has issues with them... Goggle them, you will find MANY horror stories similar or worse than mine. And this is not my only story... go the the site and read them all.

My thoughts were, why not just get everything under one umbrella and make it easier for people to find out the info they need before dealing with this company.... Granted, it was too late for me, They were close, less than 2 miles from my house so I gave them a shot. And yes, I am at fault for not doing my homework before dealing with them.

No, I am not that naive to think that I would NOT get shafted, but this is taking it TOO deep and with NO LUBE! I wish there would have been a site like this before I made my purchase... I would have looked harder for another dealership and driven across town just to avoid this company.

Short of spending a ton of $$ to sue them to get my warranty money back, which they refuse to refund.... If I can get just one person not to buy from them... it's all worth it to me.

Sorry if this thread has offended anyone. But if you are thinking of doing business with RideNow, you have been warned. However by the tone of some of the responses, it seems like you all are ok with large companies screwing the little guy. Man I hope that is not the case.

Let me ask you this....

If you saw a fellow bikers broke down on the side of the road... do you stop to help? Or do you just ride on by? This is kinda like the same thing... only I am trying to help my fellow biker before there is an incident. (if that makes sense).

[Clint]

Originally Posted by Broc

However by the tone of some of the responses, it seems like you all are ok with large companies screwing the little guy. Man I hope that is not the case.

Certainly not. I think what you're reading is surprise that you weren't a more cautious consumer. I honestly don't think I've ever heard of someone spending so much on a warranty. Seems like you made a mistake and are quite angry at yourself for being swindled.

If your aim is to help others and not just get revenge, carry on, my man!

[Broc]

Originally Posted by RowdyRed94

Certainly not. I think what you're reading is surprise that you weren't a more cautious consumer. I honestly don't think I've ever heard of someone spending so much on a warranty. Seems like you made a mistake and are quite angry at yourself for being swindled.

If your aim is to help others and not just get revenge, carry on, my man!

I should have been more cautious, granted.... and being I sold cars in my younger days I knew there would be some degree of getting taken, just the nature of the business.... I did not expect all this.... especially the lies.

For example, A friend purchased an R6 from them.... They gave him a warranty on the tires. When I purchased my bike, I asked for that warranty, I was told, and I quote, "There is no such warranty that will cover a wearable part". Funny how there is no such warranty but my friend has one, and from your dealership. Long story short, 1st day out on my bike I have a blow out on my back tire. 210.00 for the tow, and another 200.00 for a tire and no warranty. After fighting with corporate, I was told there was a warranty and that the reason it was not offered is that it would have put me over my requested monthly payment. Ok, but if your finance manager knew how to add properly, then there would have been enough to cover a 100.00 warranty. Yes, they manipulated the numbers on my contract to get me a higher payment (close to what I said I could afford). Where I ended up getting a refund (almost 1,500.00) for the over charge, it was still worked in the financing and too late to do anything about that.... And even though I used that money on the bike, it did not lower my payments.

I guess I expect people to be a little more honest.... now that may be foolish on my part.... but isn't that a shame to have to think that everyone is out to screw you and not trust anyone?

Yes, the main purpose is to inform and warn my fellow bikers. And Yes, I should have done my homework before dealing with RideNow.... and I am partially at fault. However, when there is a problem, I expect a company to handle the issue, not just brush it off. Especially when I have spent so much money with them. To me, that is just poor business.

I do thank you for letting me vent.... I really do hope this information is helpful to someone. I am not looking to profit from any of this, all I want to do is inform people of this companies business practices.

[Adriaan]

Broc, calling these people "Motorcycle Nazis", as you do on your internet forum, is not going to help you. I think it's out of line to call people "nazis".
Just my two cents.

[Broc]

Originally Posted by Adriaan

Broc, calling these people "Motorcycle Nazis", as you do on your internet forum, is not going to help you. I think it's out of line to call people "nazis".
Just my two cents.

Thanks for the advice, however, I did not call them that.

That is a term that they are known by here in the Phoenix area.... Who started it, I have no idea. I heard it from a friend who 1st heard it when he was taking one of those riding classes.

I would think me calling them liars would be more damning... but at least I can back that one up.

Advice taken and I will think about removing it. It may be too late though, I am sure their lawyers have printed out some pages for their case already....

Just waiting to see what happens next week. They are trying to shut me down, got a letter from their attorney the day before Thanksgiving. They told me it needed to come down by 11/23/07 at 5:00pm.

As a business owner, one who has had issues with people stealing my product and reselling it, people not paying bills, Intellectual Property disputes, etc.... I have been on their end of the lawsuit, I know that this is just a scare tactic right now.

Where I have never been in a position to afford to pursue anything more than a cease and desist, I am sure they can and will see what happens if this goes to the next level.

Hoping I still have a 1st amendment right to express myself. If not, I guess I will be in a bit of trouble. However, if my stories help just one fellow biker from getting screwed, maybe make them lose a sale or two.... it's all worth it.

[busa-boy33]

Thinking someone needs a hug here



there ya go

[tricker]

Originally Posted by busa-boy33

Thinking someone needs a hug here



there ya go

[frostbitevinnie]

Broc,
No intention of offending you buddie but I was just shocked that you were taken so bad. I would call it a scam and if I were in your shoes I would probably consider koolaids scenario. Better luck (wisdom) next time!!

[frostbitevinnie]

Originally Posted by busa-boy33

Thinking someone needs a hug here



there ya go

you're scaring me!!

[Broc]

Originally Posted by frostbitevinnie

Broc,
No intention of offending you buddie but I was just shocked that you were taken so bad. I would call it a scam and if I were in your shoes I would probably consider koolaids scenario. Better luck (wisdom) next time!!

no offense taken, I was bent over dry, I know it. I must have had SUCKER written on my forehead real big that day. However time was a factor, they knew it and they knew I was in a situation where they could screw me and took full advantage of it.

Either way, why would anyone want to do business with a company that would do something like that?

All I am hoping to gain out of this is to let people know what they are up against should they still walk into one of their stealerships..... nothing more.

Yes, I screwed up, I should have done my homework granted, but I mean to willingly do something like this to another person is plain wrong. There is a difference between making a profit and stealing from someone who may not know better.

And yes, I say stealing.... after all, isn't that basically what stealing is.... taking from the unaware?


PS - thanks for the hugs.... I feel all warm and fuzzy inside now lol

[themeatmanlandry]

Originally Posted by Barbarian

Extended warranties are never worth the paper they're printed on. EVER. Not far vehicles, washing machines, BBQs, nothing. They are just a way for a retailer to skim an extra $500 or so from your wallet in exchange for absolutely nothing.

I respectfully disagree. My experience:

-1999 Chevrolet Monte Carlo
-Broken sunroof (opens up all catty-wonker and wompy-jawed)
-Car value at time of malfunction: $8500
-Estimate on repairs: $5300 (this is for the whole shebang, glass, motor, tracks, etc.)
-Extended warranty paid for it.

So, if you buy a Chevy or a Ford, you really need that extended warranty because you never know what'll break next or what collosal estimate they'll give you.

[tricker]

I bought a warranty on my CRV. 2 months after getting it used. If i had not gotten the extended warranty it would have had to fork out 1600 bucks instead of 600 that wasn't covered. I still have 50k miles on that warranty which I'm sure will pay for itself. Bought it with 52k miles.. I don't trust any brand of cars too much with my past experience with them...

[intimid8er]

Originally Posted by Barbarian

Extended warranties are never worth the paper they're printed on. EVER. Not far vehicles, washing machines, BBQs, nothing. They are just a way for a retailer to skim an extra $500 or so from your wallet in exchange for absolutely nothing.

Originally Posted by RowdyRed94

I agree 100% with Barbarian,

With all due respect to both of you. I would have thought that both of your responses would have been a little more responsible. Both of you are educated, and well versed in consumerism, and slamming the door on a product that does have a place in the market is beneath you both.

Before I read all of the responses to this thread, I had enough anecdotal evidence to fill a legal case history book. Although, that probably would not convince some/most people because humans never think the worst will happen to them. However, I didn't have to. See Landry's post. Sums it all up. I used to be a purveyor of such vile instruments of the devil, and I admit. I didn't have much faith in them, but that is because the product line I was associated with is/was consistently number one rated in consumer satisfaction, and was/is a benchmark for quality/reliability in the marketplace.

Where an extended warranty doesn't make sense is if you trade cars/vehicles out every couple of years or so and the vehicles are still in factory warranty. If you're fool enough to do that....so be it. Then there are the paranoid types that feel they need to warranty a Honda to the hilt....but bottom line, if you're not going to drive that car to the 100,000 mile mark....Yeah, it can be a waste of dough. Especially, on a reliable brand. But in Landry's case.....smart move. I'm going to assume he looked at the brand, and made a decision. It don't take a genius to glance at all the GM's on the road on the way home today, and see that they don't wear as well as some of the imports.

Myself, I take a wait and see attitude.....I wait and see how the vehicle behaves for the first couple of years. Also, I look at if I'm going to keep it. However, a few years back, I absolutely stole a two year old Oldsmobile Regency. Not exactly a young mans car, but it was a deal that was once in a lifetime, and I'm not that fickle about what I drive. It was two years old, and less than twenty thousand miles. I drove it trouble free to 34,000 miles, and went to the dealer and paid cash for a warranty. Why? Cause, I don't trust a GM product as far as I can spit, and I planned on keeping it for quite a while.

At 40K the interior just completely up and quit. Yes...all fit and finish let go. I didn't bother replacing that stuff, but soon after the A/C head went out to the tune of $1200 k. Hmmn......I paid $1600 for the warranty....seems like a good investment so far. Not soon after....Head gasket goes. $1600. Another A/C head $1200. And various other small repairs in between.....

No an extended warranty is not for everyone, but there is a place for them. Just be smart about the purchase of them, and always remember.....on vehicles.....you have right up until the last minute of your warranty expiration to purchase an extended one. You don't have to do it at the time of purchase.

On other products though, again, use your head. Does a sofa need one? Maybe not...but do you have young kids, pets? Does the place you bought from have known dubious quality? (I.E. Rooms to Go). And is the price proportionate?

Electronics. Ten-fifteen years ago, I woulda said no way emphatically to an extended warranty. Now...nothing is built to last like they used to be. There is no such thing as "durable good" anymore. The companies that build them want "churn". They're always pushing the latest and greatest. A $150 four year warranty on a 2K LCD T.V........????? Since the factory's only covering for a year, and some of the fine print covers the owner's stupidity...I'd say yeah....but..again, it depends...on the product itself, it's reputation, how long you are going to keep it.

All in all....a consumer just has to use his head, and smartly research what he is about to buy. Then determine if he needs any additional protection based on parameters he sets.

Insurance of any kind is buy and large a "waste" of money.................

Until you need it. Some folks pay car insurance all their lives, and never make a claim. Others......eh....others may need that protection a little more....

[intimid8er]

Oh and Broc....

They didn't lie about a Tire warranty....it may be just the verbiage.

They're usually "Hazard Agreements" or some other verbose term, that is shortened down by the salespeople to be "Tire Warranty". But when push comes to shove, and they want to split hairs, they don't offer a warranty on wear items. And they'll use that verbiage to tell you they don't sell "That" product.