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05-10-2005, 04:43 PM
| #1 (permalink) |
| Seat Tester Join Date: Mar 2005
Posts: 54
|  Fender scratch.
Recently I took my C50 into the dealer for the 800 mile check and service. I got it back with a 2" scratch on the rear of the front fender. I spotted it about 2 days after I picked the bike up from the dealer. I called the dealer and said that while it probably happened there, I didn't want to make a "thing" out of it and did he have some touch up paint. He said that they no longer carry touch up paint and I had to call "Color Rite East." They're an oem paint seller and want about $25-30.00 for a touch up pen or 1 oz. of paint plus clear coat. Of course that includes s & h. That's rediculous. Who ever heard of a dealer not carrying touch up paint? We have to assume that at least some of the bikes get nicked during assembly. I purposely purchased my bike from a local dealer because of the convenience of service. Well, that's a joke. Are all Suzuki retailers so customer unfriendly? I love my bike but will think twice about another Suzuki if that's the way the company treats their customers. |
