Fender scratch. - Motorcycle-Journal Forums

Suzuki new guy! · 05-10-2005, 04:43 PM

Recently I took my C50 into the dealer for the 800 mile check and service.
I got it back with a 2" scratch on the rear of the front fender. I spotted it about 2 days after I picked the bike up from the dealer. I called the dealer and said that while it probably happened there, I didn't want to make a "thing" out of it and did he have some touch up paint. He said that they no longer carry touch up paint and I had to call "Color Rite East." They're an oem paint seller and want about $25-30.00 for a touch up pen or 1 oz. of paint plus clear coat. Of course that includes s & h.
That's rediculous. Who ever heard of a dealer not carrying touch up paint? We have to assume that at least some of the bikes get nicked during assembly. I purposely purchased my bike from a local dealer because of the convenience of service. Well, that's a joke. Are all Suzuki retailers so customer unfriendly? I love my bike but will think twice about another Suzuki if that's the way the company treats their customers.

**87gsxrnut** · 05-10-2005, 04:54 PM

Quote:

Are all Suzuki retailers so customer unfriendly?

Yup!

- Nut

axel_2078 · 05-10-2005, 05:36 PM

Last year when I was trying to sell or trade my gixxer for a cruiser, I called a couple dealerships to see if they'd be interested and without a second thought, they both said, "Nope, I'm not interested in trading." I thought to myself, what kind of dealer would turn down potential profit? There's only been one Suzuki dealership that I really liked and made me feel at home and that one was in Biloxi, MS.

**Clint** · 05-10-2005, 06:54 PM

That's why we call them "sdealers".

themeatmanlandry · 05-11-2005, 09:11 AM

Here in town, the Honda shop (AL's Honda) seems to be the only place that understands that we WORK for our money and don't want to be treated like it (and we) grows on trees.

Hmm . . . aren't they making 600RRs in all-black now?

mikesvsix50 · 05-11-2005, 04:29 PM

Yeah, I'm not so crazy about the squirrelly service I've gotten at the sdealer thus far either...what a relief, I'm not alone.

LayinLo · 05-11-2005, 06:04 PM

There ALL STEALERS........................Run for your lives............

stock up on batteries and water..........................

this is the end.!!!!!!!!!!!!!!!!!!!!!!!!

OK, I'm calm now. Yes they are all about the mighty dollar, euro, peso, franc, etc......

05-10-2005, 04:43 PM	#1 (permalink)
Suzuki new guy! Seat Tester Joined: Mar 2005 Posts: 54	Fender scratch. Recently I took my C50 into the dealer for the 800 mile check and service. I got it back with a 2" scratch on the rear of the front fender. I spotted it about 2 days after I picked the bike up from the dealer. I called the dealer and said that while it probably happened there, I didn't want to make a "thing" out of it and did he have some touch up paint. He said that they no longer carry touch up paint and I had to call "Color Rite East." They're an oem paint seller and want about $25-30.00 for a touch up pen or 1 oz. of paint plus clear coat. Of course that includes s & h. That's rediculous. Who ever heard of a dealer not carrying touch up paint? We have to assume that at least some of the bikes get nicked during assembly. I purposely purchased my bike from a local dealer because of the convenience of service. Well, that's a joke. Are all Suzuki retailers so customer unfriendly? I love my bike but will think twice about another Suzuki if that's the way the company treats their customers.

05-10-2005, 05:36 PM	#3 (permalink)
axel_2078 Sit speling cheker Joined: May 2004 Bike: 2003 Marauder 800 Location: Fairview Heights, IL Posts: 1,668	Last year when I was trying to sell or trade my gixxer for a cruiser, I called a couple dealerships to see if they'd be interested and without a second thought, they both said, "Nope, I'm not interested in trading." I thought to myself, what kind of dealer would turn down potential profit? There's only been one Suzuki dealership that I really liked and made me feel at home and that one was in Biloxi, MS. __________________ "Rome didn't win wars by holding meetings. They did it by crushing those who opposed them." - unknown Everyone has a dark side. Mine's just a little closer to the surface.

05-11-2005, 09:11 AM	#5 (permalink)
themeatmanlandry Happy-ass Lunatic Joined: Dec 2003 Bike: 2002 Bandit 600S (Black); 2006 GSXR750 (Black) Location: Memphis Posts: 11,423	Here in town, the Honda shop (AL's Honda) seems to be the only place that understands that we WORK for our money and don't want to be treated like it (and we) grows on trees. Hmm . . . aren't they making 600RRs in all-black now? __________________ Go to hell

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05-11-2005, 04:29 PM	#6 (permalink)
mikesvsix50 Kickstand Operator Joined: Apr 2005 Bike: 2005 SV650Somewhat Location: Skokie, IL Posts: 285	Yeah, I'm not so crazy about the squirrelly service I've gotten at the sdealer thus far either...what a relief, I'm not alone.

05-11-2005, 06:04 PM	#7 (permalink)
LayinLo Flipper ( Don't Ask ) Joined: Jul 2004 Bike: Crunchy 02 GSX-R 750 Location: Alabama Posts: 3,936	There ALL STEALERS........................Run for your lives............ stock up on batteries and water.......................... this is the end.!!!!!!!!!!!!!!!!!!!!!!!! OK, I'm calm now. Yes they are all about the mighty dollar, euro, peso, franc, etc......

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