there is a difference.... - Motorcycle-Journal Forums

bud van houten · 02-09-2006, 04:39 PM

for any of you that have been following my topic under "am i being unreasonable", here is the latest GOOD news.
i have found that there IS a difference in dealerships. just called freedom cycle in grandview, mo. and they actually said i could bring it today. i couldn't do that, but have made an appointment for next week for the recall on my 2000 intruder lc. when i first told her that i had a problem with another dealer, she ask right off if it was donnell's motorcycle of independence, mo. that was the dealer, and apparently they have been doing what they did to me to other customers. actualy, i have bought from freedom also, but she didn't know that. as i stated previously, i'm about the same distance from both. it's just that freedom cycle is on a road i don't like to travel. we have an interstate intersection here in kansas city known as the devil's triangle and it's a mess most of the time traffic wise, and i have to go through it to get to freedom cycle, but will, and they'll have a customer from now on. later, bud

**Trapper** · 02-09-2006, 04:44 PM

Kudos to Freedom cycles

blackie1491 · 02-09-2006, 05:13 PM

That is good to hear. Pass the word around so others will know where to go.

Mavman · 02-09-2006, 06:42 PM

Good for you Bud!!......I was reading your other thread and was hoping things would end on a happier note after what you went through with the first dealer.

stp1971 · 02-10-2006, 09:22 AM

CONGRATS BUD!!!!!!!!!! Let everyone know about them and let them know that their exceptional service has earned them a custoemr for life!!!!!

bud van houten · 02-10-2006, 10:24 AM

one other thing i forgot to mention about freedom, is that when i explained to her i was leaving town for a month, she said if i did have a crack in the tank they would have to order one and that would take a week or so, but that they would store the bike while i was gone and it would be ready when i returned. now that's above and beyond what i expected, although i don't know about leaving in a shop for a month. this is probably the largest honda/suzuki/kawasaki dealership around this area, and they have a great new facility. guess it would be o.k. my bike is always garaged and covered at my house. anybody ever store one at a dealership? thanks, bud

stp1971 · 02-10-2006, 10:56 AM

I think Blackie said he did.

Uechi Kid · 02-10-2006, 11:13 AM

That's good news. I'm glad you found some one to give you good service.

blackie1491 · 02-10-2006, 11:29 AM

I paid for storage at a dealer. It was there from the 28th of Oct. to the 4 th of Feb. It was kept up high on top of roofed area of the sales room. The building has a 20 ft ceiling and some of the areas have 8 ft height ceilings.

They had 20/30 bikes under storage. But in busy times, bikes being serviced are left out side in the rain and brought in at night.

Just ask the service dept.

bud van houten · 02-10-2006, 12:26 PM

thanks blackie, i hadn't thought about them pushing it outside, and don't think they would, but that's something i'll definately have to find out. they have a huge facility, and i have been back in the service area and have seen lots of bikes over in an area at back, so i assumed that's where mine would be stored. they did say there would be no charge. later, bud

stp1971 · 02-10-2006, 01:41 PM

Of course if you can have them guarantee inside storage for a small fee then it might be well worth it. You could provide a bike cover to keep it covered when they are waiting for the tank and for when it is done.

Rickster · 02-11-2006, 03:29 AM

Quote:

Originally Posted by bud van houten

for any of you that have been following my topic under "am i being unreasonable", here is the latest GOOD news.
i have found that there IS a difference in dealerships. just called freedom cycle in grandview, mo. and they actually said i could bring it today. i couldn't do that, but have made an appointment for next week for the recall on my 2000 intruder lc. when i first told her that i had a problem with another dealer, she ask right off if it was donnell's motorcycle of independence, mo. that was the dealer, and apparently they have been doing what they did to me to other customers. actualy, i have bought from freedom also, but she didn't know that. as i stated previously, i'm about the same distance from both. it's just that freedom cycle is on a road i don't like to travel. we have an interstate intersection here in kansas city known as the devil's triangle and it's a mess most of the time traffic wise, and i have to go through it to get to freedom cycle, but will, and they'll have a customer from now on. later, bud

That's the way service should be, glad it worked out for you.

02-09-2006, 04:39 PM	#1 (permalink)
bud van houten Ditch Magnet Joined: Sep 2005 Bike: 2000 intruder lc 1500 Location: kansas city, mo. Posts: 175	there is a difference.... for any of you that have been following my topic under "am i being unreasonable", here is the latest GOOD news. i have found that there IS a difference in dealerships. just called freedom cycle in grandview, mo. and they actually said i could bring it today. i couldn't do that, but have made an appointment for next week for the recall on my 2000 intruder lc. when i first told her that i had a problem with another dealer, she ask right off if it was donnell's motorcycle of independence, mo. that was the dealer, and apparently they have been doing what they did to me to other customers. actualy, i have bought from freedom also, but she didn't know that. as i stated previously, i'm about the same distance from both. it's just that freedom cycle is on a road i don't like to travel. we have an interstate intersection here in kansas city known as the devil's triangle and it's a mess most of the time traffic wise, and i have to go through it to get to freedom cycle, but will, and they'll have a customer from now on. later, bud

02-09-2006, 04:44 PM	#2 (permalink)
Trapper Dogs Best Friend(admin) Joined: Jul 2004 Bike: SOLD Location: Moncton NB Canada Posts: 9,192	Kudos to Freedom cycles __________________ PointFlushRetrieve.com - Bird Dog Blog Motorcycle-Journal.com Blog

02-10-2006, 09:22 AM	#5 (permalink)
stp1971 May 2007 Member of the month Joined: Mar 2005 Bike: 2004 Suzuki Intruder 1500LC / 2005 Suzuki DL650 V-Strom Location: Douglasville, Georgia Posts: 7,833	CONGRATS BUD!!!!!!!!!! Let everyone know about them and let them know that their exceptional service has earned them a custoemr for life!!!!! __________________ Biketoberfest 2006 flashback courtesy of Intimid8er: "Like you knew damn well you shouldn't eat something like that, but all be damned to hell, you were gonna eat it!" __________________

02-10-2006, 10:56 AM	#7 (permalink)
stp1971 May 2007 Member of the month Joined: Mar 2005 Bike: 2004 Suzuki Intruder 1500LC / 2005 Suzuki DL650 V-Strom Location: Douglasville, Georgia Posts: 7,833	I think Blackie said he did. __________________ Biketoberfest 2006 flashback courtesy of Intimid8er: "Like you knew damn well you shouldn't eat something like that, but all be damned to hell, you were gonna eat it!" __________________

02-10-2006, 11:13 AM	#8 (permalink)
Uechi Kid Fourth gear and illegal Joined: Sep 2005 Bike: 04 M95, Yamaha VStar 650 Location: Antioch, Ca. Posts: 744	That's good news. I'm glad you found some one to give you good service. __________________ "Carpe Diem"

02-09-2006, 05:13 PM	#3 (permalink)
blackie1491 I took the All Bran Challenge Joined: Jun 2005 Bike: C50SE Location: Aldergrove, B.C., Canada Posts: 7,332	That is good to hear. Pass the word around so others will know where to go.

02-10-2006, 10:24 AM	#6 (permalink)
bud van houten Ditch Magnet Joined: Sep 2005 Bike: 2000 intruder lc 1500 Location: kansas city, mo. Posts: 175	one other thing i forgot to mention about freedom, is that when i explained to her i was leaving town for a month, she said if i did have a crack in the tank they would have to order one and that would take a week or so, but that they would store the bike while i was gone and it would be ready when i returned. now that's above and beyond what i expected, although i don't know about leaving in a shop for a month. this is probably the largest honda/suzuki/kawasaki dealership around this area, and they have a great new facility. guess it would be o.k. my bike is always garaged and covered at my house. anybody ever store one at a dealership? thanks, bud

02-10-2006, 11:29 AM	#9 (permalink)
blackie1491 I took the All Bran Challenge Joined: Jun 2005 Bike: C50SE Location: Aldergrove, B.C., Canada Posts: 7,332	I paid for storage at a dealer. It was there from the 28th of Oct. to the 4 th of Feb. It was kept up high on top of roofed area of the sales room. The building has a 20 ft ceiling and some of the areas have 8 ft height ceilings. They had 20/30 bikes under storage. But in busy times, bikes being serviced are left out side in the rain and brought in at night. Just ask the service dept.

02-10-2006, 12:26 PM	#10 (permalink)
bud van houten Ditch Magnet Joined: Sep 2005 Bike: 2000 intruder lc 1500 Location: kansas city, mo. Posts: 175	thanks blackie, i hadn't thought about them pushing it outside, and don't think they would, but that's something i'll definately have to find out. they have a huge facility, and i have been back in the service area and have seen lots of bikes over in an area at back, so i assumed that's where mine would be stored. they did say there would be no charge. later, bud

02-10-2006, 01:41 PM	#11 (permalink)
stp1971 May 2007 Member of the month Joined: Mar 2005 Bike: 2004 Suzuki Intruder 1500LC / 2005 Suzuki DL650 V-Strom Location: Douglasville, Georgia Posts: 7,833	Of course if you can have them guarantee inside storage for a small fee then it might be well worth it. You could provide a bike cover to keep it covered when they are waiting for the tank and for when it is done. __________________ Biketoberfest 2006 flashback courtesy of Intimid8er: "Like you knew damn well you shouldn't eat something like that, but all be damned to hell, you were gonna eat it!" __________________

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
So what's the difference??	Dogpound	Marauder M50 Secret Hideaway	44	04-14-2006 09:08 PM
Difference between an M50 and a C50	wookie	Cruisers	2	04-27-2005 02:00 AM
What is the difference between a VL1500 and a LC1500?	stp1971	Cruisers	2	03-17-2005 05:00 PM
Difference b/n GS500F and GS500?	gsrider	Sportbikes & Sport-tourers	6	09-10-2004 02:39 AM
600 or 750 difference in feeling.	Agrav8	Sportbikes & Sport-tourers	6	04-14-2004 12:46 AM