So I finally got to speak to the insurance guy at Allstate. This is what there is to report so far:
1)He tried to make me pay for the towing from my buddy's house to the bike shop...not gonna happen. The bike shop has an account with a local towing place and they are going to put it on their account so that the insurance gets billed.
2)I asked about my personal items that were damaged, ie helmet, riding jacket, coat I was wearing over the riding jacket (it was cold) and my priceless Batman Hoodie that was brand new (got it same day) and now has a road rash hole in it. Here's what he says: I needed to send him an inventory of everything that was damaged with an estimated cost and when I bought these items. For some of the higher end items (helmet and riding jacket) he wants me to ship them to him. Is this right? I mean yeah they are going to buy me new ones, but does that mean they get to keep my old ones?
3)He told me that he will have a technician on site with the bike shop to establish the damages. That prolly means that they are going to try and lowball the damages, but luckily I have already spoken to the bike shop and they are going to be working for me, not them. Allstate says anywhere from 2-4 business days before the tech can get on site with the bike shop to estimate damages.
So yeah...its fun, but at least so far I have not gotten shafted with any unnecessary bills (ie towing). I'll keep everyone informed of whats going on. I'm going to meet the tow truck now, so lets hope they accidentally drop it off the truck so that there is more damage for them to total my bike with.
