Sorry to hear that SVTEAL. If they come down to 9k, double, triple check all the paper work, bring a calculator and add the numbers yourself. Same with service, make sure they do what they say they are going to do, have them write it before you send it back to service.....
No, I am not a big fan of theirs at all. Is that location listed on my site? If not, I can add it, and if you could tell your story there that would be very cool. I am trying to get together one site where people can list their complaint about this company.
